8/8/07

Why I will never work in the food service industry...


Browsing the the Craigslist board to see what local jobs are out there (for my wife more than me) and came across this one for a manager of a Saxby's Coffee Shop.

Now I understand that companies tend to embellish the tasks / requirements for any given position when they advertise, but this is a lot to ask of a person (in my opinion):
Properly hire, train and motivate your Associates • Handling customer complaints properly • Checking in and stocking incoming orders • Counting and reconciling the cash drawers • Maintaining supply of reserve change • Filling in for absences of other staff members • Maintaining quality control of menu items served • Supervising and assisting other employees in the performance of their responsibilities • Taking inventory and placing orders • Guarding against waste • Guarding against employee theft • Maintaining food and labor costs at established levels • Exploring ways to save the company money within the parameters of the Franchisor’s systems • Updating inventory pricing • Reconciling bank statements • Invoicing and collecting any accounts • Entering invoices and payouts in QuickBooks • Filing • Checking bank deposits online • Keeping the office area clean and neat • Compiling and making the daily deposit • Paying bills as they become due • Computing and completing payrollBeing on budget • Backing
up the computer regularly • Verifying and issuing gift certificates • Maintaining sales at or above the projected level • Maintaining, replacing and labeling air pots • Purchasing and placing new prints in frames periodically • Making sure that all maintenance and repairs are performed on the equipment and facility as needed • Assigning staff to duties • Promoting the overall efficiency and profitability of restaurant • Overseeing operations • Screening new hires
And what should the lucky applicant of this fairly complex job expect to earn for his or her time? $24K + (unspecified) bonus. Assuming a generous 20% bonus payout, this person can expect to make a maximum of $29K. Are you freaking kidding me? I have people in my company who do MUCH MUCH less than this and are making double this in salary alone.
I guess this must be the going rate in for a manger in the Starbucks world, which is why I will never work in the food service industry.

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